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Lawyer Diary App

Project Overview

A Lawyer Diary Mobile App facilitates the migration of case management by Lawyers from traditional physical diaries to a digital platform.

Problem Statement

Lawyers often struggle with the management of multiple cases, leading to difficulties in tracking important dates and maintaining detailed case information.

App Goal

The Lawyer Diary app aims to address these challenges by offering a simple, customized, and intuitive digital platform.

Duration

3 weeks

Role

Product Designer

Users miss important case notifications, impacting timely actions and risking missed deadlines.

Manual handling of cases in a physical diary is inefficient.

The Problem?

Lack of case summaries makes quick access to essential information challenging.

Google Keep and Evernote don't address the complete workflows of lawyers.

DESIGN PROCESS

PROBLEM

SOLUTION

01

03

EMPATHIZE & DEFINE

  • Understanding the User

  • Pain-Points

  • Personas

  • Empathy Map

  • User-Journey Map

02

IDEATION & DESIGN

  • Site-Map

  • Paper and Digital Wireframes

  • Usability Test

  • Style-Guide

TEST & ITERATION

  • High Fidelity Prototype

  • Usability Study

EMPATHIZE & DEFINE

Understanding the user

To understand user frustration, needs, and requirements, I considered the intricacies of legal workflows and user needs through a combination of qualitative & quantitative research methods:

Conducted in-depth interviews with 5 lawyers and asked open-ended questions to understand their current diary management practices, pain points, and expectations from a digital solution.

 

Q- How do you currently keep track of important dates and deadlines related to your legal cases?

​

Q- Are there any specific challenges you face in staying organized with multiple cases at once?

​

Q- What features do you believe would make a digital tool helpful and easy for managing your legal work?

​

Q- How comfortable are you with using technology to streamline your daily tasks as a lawyer?

Quantitative Research Insights:
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EMPATHIZE & DEFINE

Pain-Points

01

Difficulties in current maintaining diary practices for Lawyers

02

Lack of satisfaction with current digital tools

03

Lack of User-friendly Interfaces

04

No reminder feature

EMPATHIZE & DEFINE

Personas

Age: 32

Gender: Male

Occupation: Mid-career lawyer (litigation)

Technology Comfort: High

Location: Urban

​

​

Background:

  • Successful litigation lawyer with a busy schedule.

  • Values time management and efficiency in legal practice.

​

Goal:

  • Efficient scheduling of court dates and meetings.

  • Seamless integration with existing calendar tools.

​

Frustration:

  • Time-consuming processes to retrieve case information.

  • Losing track of important case documents.

Alex

Taylor

female-Lawyer-01.png

Age: 28

Gender: Female

Occupation: Young Lawyer with 4 years of practice

Technology Comfort: High

Location: Urban

​

​

Background:

  • Junior associate in a high-paced corporate law firm.

  • Handling multiple tasks and court appearances.

​

Goal:

  • Timely reminders for court dates, meetings, and tasks.

  • User-friendly interface for seamless interaction.

​

Frustration:

  • Missing important events due to lack of reminders.

  • Losing track of important case documents.

"A legal diary that doesn’t remind me is like a pen without ink – useless."

"I need a legal diary that syncs with my calendar and gives timely reminders because time is money in our field."

EMPATHIZE & DEFINE

Empathy Map

SAYS

  • "Need efficient scheduling for court dates and meetings."

  • "Integration with existing calendar tools is crucial."

  • "Timely reminders would be a lifesaver."

DOES

  • Manually schedules dates, leading to errors.

  • Relies on memory or external reminders.

  • Spends time searching for specific documents.

Lawyer

THINKS

  • "Timely reminders can keep me on track."

  • "Organized case document storage is essential."

  • "Looking for a user-friendly tool to simplify work."

FEELS

  • Frustrated by inefficient processes.

  • Overwhelmed and anxious about missed deadlines.

  • Desires control and organization in workload.

EMPATHIZE & DEFINE

User-Journey Map

By creating a user journey map, I wanted to illustrate how participants behaved, felt, and what they thought while accomplishing the goals to address pain points or provide moments of delight.

IDEATION & DESIGN

IDEATION & DESIGN

Site-Map

IDEATION & DESIGN

Sketches

PaperWireframes_pages-to-jpg-0001.jpg
icon-insipiration-lawyer-diary-app.jpg

IDEATION & DESIGN

Digital Wireframes

To make the digital wireframes, I started by putting my ideas on paper. Then I began to work on the high-fidelity wireframes in Figma. 

Lawyer Diary_page-0001.jpg

IDEATION & DESIGN

Style-guide

Typography & Color Scheme

Nunito Sans

Headline Large 

32/40px

Headline Medium

28/36px

Headline Small

24/32px

Roboto

Body Large 

16/24px

Body Medium

14/20px

Body Small

12/16px

Primary Color

#EBEBEB

#292929

Secondary Color

#973810

#E3D8BA

Combinations

Logo formation

logo.png
logo-LawyerDiary-01.png

Lawyer
Diary

TEST & ITERATION

Usability Test

TEST & ITERATION

Study type:

Unmoderated Study

Participant:

5 Participants

Location:

Online

Length:

20-30 minutes

Usability-test-results-Lawyer-diary-app-01-01.jpg
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Usability-test-results-Lawyer-diary-app-01-03.jpg

TEST & ITERATION

High-fidelity Prototype

Log in/Sign up
Lawyer-diary-app-04.png
View Case
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Add Case
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Add Date
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THAT'S A WRAP!

Learnings

Empathy-Driven Design Journey: Putting myself in the shoes of legal professionals and continuously refining the app based on their feedback was pivotal. It wasn't just about designing an app; it was about understanding and addressing the unique challenges they faced in their daily work.

​

Innovative Problem-Solving: Tackling integration challenges head-on requires creative thinking and a willingness to push boundaries. It was a journey of learning and growth, where each obstacle became an opportunity to innovate and find new solutions.

Thank you for sticking around till the end! Your attention and curiosity mean the world to me.

I am actively seeking opportunities as a UX/Product Designer!

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© 2024 by DeeptiBanerjee

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