Lawyer Diary App
Project Overview
A Lawyer Diary Mobile App facilitates the migration of case management by Lawyers from traditional physical diaries to a digital platform.
Problem Statement
Lawyers often struggle with the management of multiple cases, leading to difficulties in tracking important dates and maintaining detailed case information.
App Goal
The Lawyer Diary app aims to address these challenges by offering a simple, customized, and intuitive digital platform.
Duration
3 weeks
Role
Product Designer
Users miss important case notifications, impacting timely actions and risking missed deadlines.
Manual handling of cases in a physical diary is inefficient.
The Problem?
Lack of case summaries makes quick access to essential information challenging.
Google Keep and Evernote don't address the complete workflows of lawyers.
DESIGN PROCESS
PROBLEM
SOLUTION
01
03
EMPATHIZE & DEFINE
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Understanding the User
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Pain-Points
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Personas
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Empathy Map
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User-Journey Map
02
IDEATION & DESIGN
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Site-Map
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Paper and Digital Wireframes
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Usability Test
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Style-Guide
TEST & ITERATION
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High Fidelity Prototype
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Usability Study
EMPATHIZE & DEFINE
Understanding the user
To understand user frustration, needs, and requirements, I considered the intricacies of legal workflows and user needs through a combination of qualitative & quantitative research methods:
Conducted in-depth interviews with 5 lawyers and asked open-ended questions to understand their current diary management practices, pain points, and expectations from a digital solution.
Q- How do you currently keep track of important dates and deadlines related to your legal cases?
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Q- Are there any specific challenges you face in staying organized with multiple cases at once?
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Q- What features do you believe would make a digital tool helpful and easy for managing your legal work?
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Q- How comfortable are you with using technology to streamline your daily tasks as a lawyer?
Quantitative Research Insights:
EMPATHIZE & DEFINE
Pain-Points
01
Difficulties in current maintaining diary practices for Lawyers
02
Lack of satisfaction with current digital tools
03
Lack of User-friendly Interfaces
04
No reminder feature
EMPATHIZE & DEFINE
Personas
Age: 32
Gender: Male
Occupation: Mid-career lawyer (litigation)
Technology Comfort: High
Location: Urban
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Background:
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Successful litigation lawyer with a busy schedule.
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Values time management and efficiency in legal practice.
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Goal:
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Efficient scheduling of court dates and meetings.
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Seamless integration with existing calendar tools.
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Frustration:
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Time-consuming processes to retrieve case information.
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Losing track of important case documents.
Alex
Taylor
Age: 28
Gender: Female
Occupation: Young Lawyer with 4 years of practice
Technology Comfort: High
Location: Urban
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Background:
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Junior associate in a high-paced corporate law firm.
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Handling multiple tasks and court appearances.
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Goal:
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Timely reminders for court dates, meetings, and tasks.
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User-friendly interface for seamless interaction.
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Frustration:
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Missing important events due to lack of reminders.
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Losing track of important case documents.
"A legal diary that doesn’t remind me is like a pen without ink – useless."
"I need a legal diary that syncs with my calendar and gives timely reminders because time is money in our field."
EMPATHIZE & DEFINE
Empathy Map
SAYS
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"Need efficient scheduling for court dates and meetings."
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"Integration with existing calendar tools is crucial."
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"Timely reminders would be a lifesaver."
DOES
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Manually schedules dates, leading to errors.
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Relies on memory or external reminders.
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Spends time searching for specific documents.
Lawyer
THINKS
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"Timely reminders can keep me on track."
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"Organized case document storage is essential."
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"Looking for a user-friendly tool to simplify work."
FEELS
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Frustrated by inefficient processes.
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Overwhelmed and anxious about missed deadlines.
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Desires control and organization in workload.
EMPATHIZE & DEFINE
User-Journey Map
By creating a user journey map, I wanted to illustrate how participants behaved, felt, and what they thought while accomplishing the goals to address pain points or provide moments of delight.
IDEATION & DESIGN
IDEATION & DESIGN
Site-Map
IDEATION & DESIGN
Sketches
IDEATION & DESIGN
Digital Wireframes
To make the digital wireframes, I started by putting my ideas on paper. Then I began to work on the high-fidelity wireframes in Figma.
IDEATION & DESIGN
Style-guide
Typography & Color Scheme
Nunito Sans
Headline Large
32/40px
Headline Medium
28/36px
Headline Small
24/32px
Roboto
Body Large
16/24px
Body Medium
14/20px
Body Small
12/16px
Primary Color
#EBEBEB
#292929
Secondary Color
#973810
#E3D8BA
Combinations
Logo formation
Lawyer
Diary
TEST & ITERATION
Usability Test
TEST & ITERATION
Study type:
Unmoderated Study
Participant:
5 Participants
Location:
Online
Length:
20-30 minutes
TEST & ITERATION
High-fidelity Prototype
Log in/Sign up
View Case
Add Case
Add Date
THAT'S A WRAP!
Learnings
Empathy-Driven Design Journey: Putting myself in the shoes of legal professionals and continuously refining the app based on their feedback was pivotal. It wasn't just about designing an app; it was about understanding and addressing the unique challenges they faced in their daily work.
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Innovative Problem-Solving: Tackling integration challenges head-on requires creative thinking and a willingness to push boundaries. It was a journey of learning and growth, where each obstacle became an opportunity to innovate and find new solutions.
© 2024 by DeeptiBanerjee